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WASH Multifamily Laundry Systems Privacy Policy
Effective: September 7, 2017 Last Updated: July 1, 2023
SCOPE WASH Multifamily Laundry Systems, LLC (“WASH,” “we,” or “us”) is strongly committed to protecting your privacy. We are dedicated to providing a safe online experience while offering the highest quality user experience.
This Privacy Policy (“Policy”) describes how we treat personal information on our websites, mobile applications and other online products and services (collectively, the “Platform”) where the Policy is located. By using our Platform, you agree to the terms of this Policy.
If you are a California resident, please review our CALIFORNIA PRIVACY NOTICE below.
If you are a Nevada resident, please review our NEVADA PRIVACY NOTICE below.
WHAT INFORMATION DO WE COLLECT ABOUT YOU? We collect information from you and about you. Here are some examples of the information we may collect:
HOW DO WE COLLECT YOUR INFORMATION? We collect your information in different ways. Below are some examples of how we may collect your information.
WHAT DO WE DO WITH COLLECTED INFORMATION? We may use information about you for various purposes, including to:
HOW DO WE SHARE YOUR INFORMATION? We may share information about you as follows or as otherwise described in this Policy:
YOUR CHOICES We believe that choice in how and when you are contacted is key to customer satisfaction. Therefore, we offer several ways for you to update your contact information and/or change your preferences.
We will take commercially reasonable steps to implement your opt-out requests promptly. You may still receive promotional e-mails from us for up to 10 days. You may also continue to receive information from those third parties to whom your information was previously disclosed.
Mobile Application and Location Based Services:
Cookies & Other Tracking Technologies For information on our use of tracking technologies, and your ability to control these technologies, or to read our “Do Not Track” policy, please visit our Cookies and Tracking policy.
SECURITY The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. WASH takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. A user id and a password are needed to access certain areas of the Platform. It is your responsibility to protect your username and password.
CHILDREN’S PRIVACY None of the information on the Platform is intended for the use of children under 16, and WASH does not knowingly register any person or accept information from any person under the age of 16. If you are a parent or legal guardian and think your child under 16 has provided us with information, please contact us at info@washlaundry.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
STORAGE OF INFORMATION Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.
CHANGES IN CORPORATE STRUCTURE In developing our business, we may engage in the sale of certain assets and the company itself, or parts of it, may be sold, merged or otherwise transferred. In such transactions and changes in ownership, user information, whether personally identifiable or otherwise, may constitute one of the transferred assets. WASH will notify affected users in accordance with the procedure for changing this Policy described below.
CALIFORNIA PRIVACY NOTICE
The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), requires us to make specific disclosures about how we collect, use, disclose the personal information of California residents who are subject to CCPA (we call this specific personal information “PI”). CCPA also grants such California residents certain rights related to their PI. This section describes our PI practices offline and online, and contains these required disclosures and instructions for California residents who wish to exercise their rights under CCPA. Please note that, to the extent permitted under CCPA, this California Privacy Notice does not apply to the PI of California residents that we collect for employment-related purposes.
The chart below provides a description of the types of PI we may collect. It also describes the business or commercial purpose(s) for which we may collect, use and disclose PI, and the categories of third parties with whom we have shared or sold each type of PI in the past twelve (12) months. Below the chart, we have outlined the criteria we use to determine how long such PI will be retained. We may collect the categories of PI described in the chart as described in the “HOW DO WE COLLECT YOUR INFORMATION” section of our Policy. We may share PI we collect as described in the “HOW DO WE SHARE YOUR INFORMATION?” section of this Policy.
CCPA contains specific definitions for “sharing” PI and “selling” PI. These definitions only apply to this California Privacy Notice, and do not apply to the rest of our Policy. “Share” or “sharing” means, in short, sharing PI for cross-contextual advertising purposes. “Sale” or “selling” is defined very broadly and includes the disclosure of PI for monetary or valuable consideration. Note that as of the date of the Policy, we do not knowingly “sell” or “share” PI, including the PI of consumers under the age of 16 years. This statement is based on our understanding of how these terms are defined under CCPA.
Category of PI
Purposes for Collection, Use and Disclosure
Third Parties With Whom We Have Shared or Sold PI in Past 12 Months
Identifiers, such as name, home or business mailing or billing address, unique personal identifier, online identifier, IP address, home or business email address, home or business phone number, physical characteristics or description, etc.)
None
Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
Internet or other similar network activity (e.g., browsing history, search history, and information regarding interaction with an Internet website, application, or advertisement)
Geolocation information
Audio, electronic, visual or similar information
Professional information (e.g., current or past job history, title, employer, salary information)
Inferences drawn from other PI (e.g., a profile relating to a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitude)
Our PI retention criteria: CCPA requires that we disclose the criteria we use to determine how long we will retain each category of PI in the chart above. Oftentimes, our records contain several of these categories of PI combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long PI is retained. These factors include what PI is reasonably necessary to (i) provide our products and services or administer our relationship with a consumer; (ii) protect our business, employees, organization and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.
Disclosures for Business Purposes: In the past twelve (12) months, we have disclosed the following categories of PI for “business purposes,” as defined in CCPA: identifiers, commercial information, internet or similar network activity; geolocation information; audio, electronic, visual or similar information; professional information; and inferences drawn from other PI. We may have disclosed these categories of PI to employers in the past 12 months for business purposes, if your employer utilizes our Platform.
California resident rights under CCPA. Subject to certain exclusions included in CCPA, and as relevant to our operations, California residents have the rights listed below with respect to the PI that we maintain about them. We may take steps to verify your identity, as permitted or required under CCPA, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
California residents who wish to exercise their rights under this section can contact us at info@washlaundry.com. Please include your name, email address and address and indicate you are a California resident making a “CCPA” request.
Agents. Agents that you have authorized to act on your behalf may also submit CCPA requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.
Additional Information about your California Rights. If you reside in California, you have the right to ask us one time each year if we have shared PI with third parties for their direct marketing purposes. To make a request, please send us an email at info@washlaundry.com. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.
NEVADA PRIVACY NOTICE
If you are a Nevada resident, under Privacy and Security of Personal Information Chapter of the Nevada Revised Statutes Section 603A (“603A”), you have the right to submit a verified request to us, directing us not to make any sale of certain personal information that we have collected or will collect about you. As of the date of this Policy, we do not knowingly engage in the “sale” of personal information of Nevada residents. This statement is based on our understanding of how the term “sale” is defined under 603A as of the date of this Policy. However, Nevada residents who wish to exercise their rights under this section can email us at info@washlaundry.com. In your request, please specify that you are a Nevada resident making a “Nevada Opt-Out” request.
THIRD-PARTY LINKS Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. This includes the third-party payment processor used in connection with the WASH mobile application. Any payment card information and related personal information you provide in connection with your use of the WASH mobile application is collected and processed by such third-party and not by WASH.
We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.
CHANGES TO OUR POLICY We will occasionally update this Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Policy when you visit our Platform to be sure that you are aware of and understand our current Policy. If we make material changes to this Policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change.
CONTACT INFORMATION If you have any questions about this Policy or our privacy practices, please e-mail us at info@washlaundry.com. Please include the URL of the services involved in your request.
Or you can contact us by mail at:
WASH Multifamily Laundry Systems, LLC Attn: General Counsel 2200 195th Street Torrance, CA 90501