< Back COVID-19: Laundry Operations & Guidelines

As the national crisis surrounding the COVID-19 coronavirus continues to grow, we want to update you on WASH operations and offer useful health information for you and the residents of the communities we serve. We view WASH as one big family, and we care deeply about our customers health and safety. Our highest priority is to make sure we are providing the support you need during this challenging time.

The Centers for Disease Control (CDC) has released recommendations for environmental cleaning and disinfection, including specific instructions for washing the laundry of a person who has COVID-19 or is suspected to have the virus. According to the CDC, current evidence suggests that novel coronavirus may remain viable for hours to days on surfaces made from a variety of materials—meaning it may stick around on linens and clothing. That’s why we’ve developed a series of safe laundry tips to ensure you and your residents are equipped with the knowledge to defend yourselves against this outbreak. Please share this information with your residents at your earliest convenience.   

IF YOUR PROPERTY HAS A LAUNDRY ADD VALUE STATION IN THE OFFICE PLEASE MAKE EVERY EFFORT TO MAKE IT AVAILABLE TO YOUR RESIDENTS. The ability to do laundry is paramount at this time and proper handling of laundry can stop the spread of the virus.   

We want to assure you that WASH remains fully operational at this time, and we have longstanding policies and practices to ensure we will continue to be there for you and your residents. WASH is a geographically distributed business, which means we maintain offices and call centers throughout the U.S. and in other countries. We also have a large corps of technicians nationwide who are available to service your laundry facilities.

We will be in touch with updates and additional tips as the situation with COVID-19 develops. In the meantime, if you have a question about COVID-19 safe laundry practices—or anything else we can help with—please contact us at 800-421-6897, ext. 1600.

For general information about COVID-19, visit the CDC’s frequently asked questions page. You might also find these CDC guidelines for cleaning and disinfecting public facilities helpful.

Best wishes to you and your loved ones for safe and healthy days ahead.