Washer Cycle Taking Too Long You may have overfilled the drum. Washers require space to move the clothing during the wash and spin cycles and can adjust the length of the cycle automatically. Remember, only fill the machine two-thirds of the way full for best results.
Washer Error – Off Balance / Overloaded When the machine has stopped, try rearranging items inside the machine, or removing bulky items. Remember to only load the machine two-thirds of the way full.
Clothing Still Soapy You may have used too much detergent. HE detergents are highly concentrated, so be sure to check the usage instructions. Run another cycle without soap and add fabric softener instead to help disperse excess soap from clothing
Rinse Cycle Not Working You may have over-soaped. HE detergents don’t create a lot of suds, so it’s best to follow the instructions on the packaging for proper usage amounts. Run the cycle again, using fabric softener instead of soap in the dispenser drawer. This will help remove excess soap from the clothing.
Only Fill 2/3 Full Only fill machine loosely, 2/3 full. Overfilling a washer can cause clothes to not get properly clean.
Don’t Overload Dryer One load washed is one load dried. Overfilling a dryer can delay drying, cause wrinkles, and accelerate material wear and tear.